In the context of corrections, what is best practice to handle sensitive information shared by an inmate during a counseling session?

• A. Keep session details confidential, share only with authorized personnel, and document need-to-know; use secure record-keeping.
• B. Share details with all staff members.
• C. Post notes in public areas.
• D. Delete notes immediately after session.

Answer: (A)

Maintaining confidentiality and controlled access to counseling information is essential in corrections. When an inmate shares sensitive information, it should be kept confidential to the extent allowed by policy and law. Only staff with a legitimate need to know—such as the treatment team and those involved in safety and security planning—should access the details. Record-keeping should be secure and properly documented, using password protection for electronic files or locked storage for paper records, with clear logs showing who accessed or modified the information. This approach protects privacy, supports honest disclosure in therapy, and maintains accountability and safety.

Sharing details with all staff would expose information unnecessarily and breach privacy. Posting notes publicly would also violate confidentiality and could compromise safety. Deleting notes immediately would hinder continuity of care and undermine proper documentation and accountability.