In planning interactions, the final step is to gauge whether you have received an appropriate or change in behavior.

• A. Feedback
• B. Outcome
• C. Reaction
• D. Response

Answer: (D)

Evaluating the actual change in behavior you elicited is the final step. It focuses on the observable response—the behavior the other person shows after your interaction. This is the best indicator that your communication achieved its aim. Feedback refers to information you receive about how the interaction went; it’s useful, but not the change itself. Outcome describes the broader result of the plan, which can involve many factors beyond this single interaction. Reaction is typically a quick, often emotional reply and may not reflect lasting change. So, the most accurate term for the final step is the response—the observable behavior change you intended to influence.