In interviewing an inmate for a disciplinary investigation, which technique helps elicit information without coaching?

• A. Use closed-ended questions exclusively
• B. Use open-ended questions and a rapid fire sequence of prompts to steer
• C. Use open-ended questions, neutral prompts, and allow the inmate to tell their version; avoid leading or suggestive questions
• D. Rely on documents and not interview

Answer: (C)

The main idea being tested is how to collect information in an interview without coaching the inmate’s account. Open-ended questions invite the inmate to describe what happened in their own words, and neutral prompts keep the conversation focused without steering them toward a particular answer. By allowing the inmate to tell their version first, you gain a fuller, more reliable account, including details, sequence of events, and potential motives, while minimizing bias from the interviewer. Avoiding leading or suggestive questions helps prevent implanting ideas or memories, which is crucial in disciplinary investigations where accuracy matters.

Choosing only closed-ended questions limits detail and can miss important context. A rapid-fire sequence of prompts can push toward a preferred narrative, effectively coaching the inmate. Relying on documents instead of interviewing omits firsthand information and can leave gaps or unresolved questions.