Communication involves the exchange of verbal and what type of messages?

• A. Verbal
• B. Non-verbal
• C. Written
• D. Visual

Answer: (B)

Communication relies on both spoken words and messages that don’t use words. Non-verbal cues—like facial expressions, body language, gestures, eye contact, and voice tone—carry meaning that can reinforce, clarify, or contradict what is said. In practice, these signals often reveal an speaker’s true feelings or intentions and shape how the message is received, sometimes more powerfully than the words themselves. That’s why non-verbal messages are the best answer: they represent the other half of communication beyond verbal content. Written or visual elements are specific forms or channels, but the broad category that pairs with verbal messages is non-verbal.